JOBS
Current VacanciesWe are looking for fun, friendly, and dedicated people to join our team. We are keen to receive applications from well organised individuals with an eye for detail and a real passion to delivering an exceptional customer experience.
Our current vacancies are outlined below: |
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Duty Manager (Part-Time)
Cluedini Live Escape Rooms are looking for a Duty Manager to join our growing business. The successful candidate must be confident, friendly and have supervisory experience in a customer-focused environment. You will get involved in the full delivery of all aspects of the escape room experience as well as managing other staff as necessary.
Job Type: Part-time
Salary: £10.00 per hour
Closing Date: 31st May 2018
You will be expected to work 3 weekends in 4 working (min. 12hrs per weekend) with the 4th weekend off, though additional shifts may be available if desired. This role will require working at both Yarm and Darlington branches of Cluedini and, on rare occasions, may require working at both venues during the same shift so personal transport is essential. Flexibility is expected at busy times such as bank holidays, school holidays, to cover sickness and for special events - additional hours may be available during the week.
Principal duties:
Knowledge & Experience:
Essential Skills:
Apply by 5pm on 31st May 2018:
Send your CV with a covering email explaining how many years supervisory experience you have and why you would make a great Duty Manager to info@cluedini.co.uk. Please use ‘Duty Manager Application’ and your Surname in the subject field. Shortlisted applicants will be asked to complete an online questionnaire in advance of attending an interview.
Job Type: Part-time
Salary: £10.00 per hour
Closing Date: 31st May 2018
You will be expected to work 3 weekends in 4 working (min. 12hrs per weekend) with the 4th weekend off, though additional shifts may be available if desired. This role will require working at both Yarm and Darlington branches of Cluedini and, on rare occasions, may require working at both venues during the same shift so personal transport is essential. Flexibility is expected at busy times such as bank holidays, school holidays, to cover sickness and for special events - additional hours may be available during the week.
Principal duties:
- Key-holding, opening up and locking up of the premises.
- Maintenance of props and set pieces and up keep of game equipment.
- Reporting operational issues to management or dealing with them independently.
- Dealing with problems, queries, and complaints effectively and efficiently.
- Helping to create a fun work environment with a focus on service.
- Assisting staff induction, training and development.
- Assisting in co-ordinating casual workers and staff rota.
- Welcoming and briefing teams prior to, and after, the game.
- Game management and clue delivery for groups.
- Health and safety enforcement.
- Ensuring efficient and accurate reset of game rooms.
- Data entry and record keeping.
- Group photos and social media posting.
- Taking phone calls including telephone bookings/payments and cash/card payments on arrival.
- Light cleaning duties to ensure cleanliness in all areas.
- Helping develop and test puzzles.
Knowledge & Experience:
- Understanding of 'Escape Games’.
- Management/Supervisory experience and an understanding of what makes a good manager.
- Experience of working in a customer focused role and an understanding of what makes excellent customer service.
Essential Skills:
- Good organisational skills
- Outgoing, friendly & confidentWell presented
- Exceptional attention to detail
- Conscientious
- Outstanding customer service skills
- Problem solving skills and innovation
- Ability to work well under pressure and in a fast-paced environment
- Good team player
- ICT Skills
- A good standard of Maths and English
Apply by 5pm on 31st May 2018:
Send your CV with a covering email explaining how many years supervisory experience you have and why you would make a great Duty Manager to info@cluedini.co.uk. Please use ‘Duty Manager Application’ and your Surname in the subject field. Shortlisted applicants will be asked to complete an online questionnaire in advance of attending an interview.
Game Host (Casual Positions)
Cluedini Live Escape Rooms are looking for Game Hosts to join our exciting business. You must be confident, out-going and friendly. You must have a real focus on providing a great customer experience, a commitment to working as part of a team and be reliable.
Job Type: Casual
Salary: £8.00 per hour
Closing Date: 31st May 2018
We have casual roles available. Hours are typically Saturdays and Sundays with occasional additional hours evenings and week days. Further shifts will be available at busy times such as school holidays and for special events. Casual roles are offered on a zero hour contract, hours may be be irregular and flexibility is expected.
Principal duties:
Knowledge & Experience:
Essential Skills:
Apply by 5pm on 31st May 2018:
Send your CV with a covering email explaining why you would make a great Game Host to info@cluedini.co.uk. Please use ‘Game Host Application’ and your Surname in the subject field. Shortlisted applicants will be asked to complete an online questionnaire in advance of attending an interview.
Job Type: Casual
Salary: £8.00 per hour
Closing Date: 31st May 2018
We have casual roles available. Hours are typically Saturdays and Sundays with occasional additional hours evenings and week days. Further shifts will be available at busy times such as school holidays and for special events. Casual roles are offered on a zero hour contract, hours may be be irregular and flexibility is expected.
Principal duties:
- Welcoming and briefing teams prior to the game.
- Game management and clue delivery for groups.
- Health and safety enforcement.
- Post game de-brief.
- Ensuring efficient and accurate reset of game rooms.
- Data entry and record keeping.
- Group photos and social media posting.
- Taking phone calls including telephone bookings/payments.
- Taking cash and card payments on arrival.
- Light cleaning duties to ensure cleanliness in all areas.
- Helping develop and test puzzles.
Knowledge & Experience:
- Understanding of 'Escape Games’.
- Experience of working in a customer focused role and an understanding of, and commitment to, excellent customer service.
Essential Skills:
- Outgoing, friendly & confident
- Well presented
- Exceptional attention to detail
- Conscientious
- Outstanding customer service skills
- Problem solving skills and innovation
- Ability to work in a fast-paced environment
- Good team player
- ICT Skills
- A good standard of Maths and English
Apply by 5pm on 31st May 2018:
Send your CV with a covering email explaining why you would make a great Game Host to info@cluedini.co.uk. Please use ‘Game Host Application’ and your Surname in the subject field. Shortlisted applicants will be asked to complete an online questionnaire in advance of attending an interview.